Kemei Call Management system(CRM)
COME800-UC Call Management System for single line. It with customer information management;
Caller ID pop-up; Software dial-up function, Blacklist; refused the call; Birthday reminded function and so on.
Functions:
* Caller ID on the computer that automatically calls up the detailed information;
* Customer information management, input, edit, search, print function;
* Caller ID records, statistics, query, print function;
* Caller ID pop-up, when a call coming, the system will pop-up the caller id number and details.
* Phone blacklist
* Refuse to answer the phone function
* Support SQL database
* Computer duty, and the message broadcast masters Guestbook function;
* Support FSK and DTFM two calls standard;
* Permanent preservation of customer information, system backup features;
* Import and Export volume of customer information functions, the output format for the EXCEL;
* Customer birthday reminders;
* Customer visit booking, scheduling and call on the records;
* Product management and marketing of the product history, statistical analysis;
* Hyperlinks can be open, direct quotations, contracts, photographs and other relevant documents, simple operation;
* Flexible classification inquiry function;
* Inbound outbound calls the whole sound recording;
* All-digital recording, the hard drive holds a G 70-150 hours of recording documents;
* Short Message function can be set regularly sent;
* Information inquiries: Inquiries about the frequency of the trains, flight inquiries, area code, zip code, identity cards, IP inquiries;
* LAN and WAN data sharing capabilities;
* Competence security management, administrators can see all the account information for each account distribution authority,
only to see the account information.
COME800-UC connection program
Minimum Pop-up
maximize the pop-up interface
System Components
(COME800 call management system from the hardware and software components)
The operating system software environment
1) CPU hardware requirements: more than PIII800
2) Operating System: Windows98/2000/2003/XP/win7 32bit
3) Memory: more than 128 M
4) graphics: support at least 1024 * 768 resolution display
Accessories:
Recording device * 1
USB cable * 1
Telephone Line * 1
Recording software * 1