advanced call center phone recording card with call center phone recording software for call center telephone voice recording

advanced call center phone recording card with call center phone recording software for call center telephone voice recording
Price: US $589.47/ piece|Processing Time: Ships out within 3 days
Unit Type: piece|Package Weight: 0.49kg|Package Size: 22cm x 17cm x 6cm

Detailed Information:

advanced call center phone recording card
call center phone recording software
call center telephone voice recording
call center phone call conversation log

Kemei Telephone Recording Card

COME800-R08

1. Summary
COME800-R08 telephone recording system, with a voice connecter and 8 channels available,

PCI interface. Single computer can contains 8 cards max, then you can manage 64 channels

telephone call. The system will save all the call in & call out numbers in the hard disc, easy for you to search the recordings. This product is qualified under the CE certification.


2. Main Functions
Call Recording: can record the talk of normal telephone, extension, ISDN, trunk etc. timely.
Record Loop: circular record according to the appointed space, clear the oldest recording automatically.
Timing Record: you can preset the recording time, recording only in the appointed period. Also can records whole day.

Free Record: you can set the system to remembers some numbers, then the appointed callers talk will not be recorded.
Call Monitor: search any channel’s record by your computer or the internet.

Record Search: you can check or playback any recording files as you like.

Parallel Operation: available to record & search at the same time.

Remote Control: easy to manage the device and play or search the recordings by the internet.
Users Authority: manage the users authorities by classification.
Security: password privilege management, keeping the secrecy.
Quick Search: you can search or print the channel number, call date, telephone number etc.

Printing Function: list, gather, group, print the query results.

Operated Logger: the system has a complete operation logger, recording all the operations.

3. Operation Conditions
•Operation System:WIN98/ME/2000/XP/2003
•CPU: Celeron 800 at least
•Hard Disc(Drive): 1GB at least,20G will be preferred.
•Computer Memory: 128M or above
•Monitor; VGA, 800*600 resolution will be better.

4. Development Environment
• Offer WIN98/2000/XP and LINUX device driver.
• Supply DLL dynamic link library and ActiveX OCX.
• Support VC++, VB, DELPHI, PB, C++Bullder
• Offer the original programming sample.

5.Typical Applications
CTI call center
Customer Service and Complaint Center
Travel Agent or Travel Website
Telephone Booking Center/Hotline
Financial Consultant Service Center

6.Technical Parameters

Package Size

295mm(L)*180mm(W)*75mm(H)

Gross Weight

510g-550g

Card Board Size

120mm(L)* 90mm(W)

Net Weight

300g-330g

Supported Channels

4

Compression Ratio

2/5 Times

Withstand Voltage

250V

Coding Method

HDB3 /AMI

Single PC Max Capacity

8 pieces (32CH)

Max Power Consumption

≤15W

Work Temperature

5°C-40°C

SNR(signal noise ratio)

≥30dB

Humidity

5%-85%

Reservation Temperature

-20°C-70°C

Frequency Response

300-3400Hz(±3dB)

Input Impedance

600Ω

Clock & Data Restore

CCITT Rec.G.823-1988

FRAME Structure

CCITT G.704-1988

Data Velocity

64KBPS,32KBPS,16KBPS

On-chip Cache

32K~256K Byte

Interface

RJ11

Recording THD(total harmonic distortion)

≤2%

Callers Number

FSK,DTMF

FSK Modulation

Logic 0:2200Hz±1%

Call Monitor

Signal Tone, Voice, Reversed Polarity.

Logic 1:1200Hz±1%

DTMF Code

0~9,*,#,A,B,C,D

DTM(data transfer mode)

Binary Asynchronous Series Mode

Exchange Mode

256 Direct Exchange Channels

Audio File

WAV, VC2, VC5,AGC

Vibration Tolerance CCITT Rec.G.823,G.737,G.739,G.742-1988

Phone Mode Voltage Standard 70-100V(Ring) 20-48V(Idle) 5-17V(call) 3.2V(hang off)

Detailed Specifications:

Place of Origin: Guangdong China (Mainland)|Brand Name: KEMEI|Model Number: COME800-R08|Interface Style: PCI|Gross Weight: 0.78kg|Channel: 8