Connect up to 5 WiFi enabled devices at the same time
Work with external power adapter, unlimited working time
Friendly user interface
WLAN: IEEE 802.11b/g/n
HSDPA data service of up to 7.35 Mbps*
HSUPA data service of up to 5.76 Mbps*
Equalizer and receive diversity
Data and SMS Service
Depending on the state of network and environment
Windows XP SP2/SP3, Windows Vista SP1/SP2, Windows 7
Mac OS X 10.5 and 10.6 with latest upgrades
Your compute’s hardware system should meet the recommended requirements
for the installed version of OS
Display resolution: 800 x 600 or above
Standard USB interface
1.Is the HSUPA/3G Broadband WIFI usb Modem a dual, tri or quad-band?
A. The USB Modem is quad-band GSM 850/900/1800/1900.
2.Will the speed be guaranteed?
A. No, with 3G the actual speed a customer will experience will depend on whether
there is enough coverage at a particular location and will be affected by the number
of people nearby using the service at the same time. The technology does deliver
greater capacity meaning that more people in the same location at the same time can
benefit from a superior experience.
3.How long is the WIFI usb Modem Warranty?
A.Our company provide 12 months' warranty,if customer can pay extra money to get
24,36 months warranty.
4.Is the WIFI usb modem locked?
A.No,it is unlocked,you can use it anywhere,and any WCDMA 3G service operator.
5.What happens if someone else uses the HSDPA/3G WIFI USB Modem on a
A. The 3G WIFI USB modem will work in exactly the same way i.e. the software will
automatically install (on Windows XP and Vista) when it is plugged in. All usage will
be combined on the single invoice.
6.Do I need to install any software or drivers for the HSDPA/3G WIFI USB Modem?
A. The 3G WIFI USB Modem will automatically install all the software and drivers on
to a PC when connected. Apple Mac and Windows 2000 users will need to pre-install
software that is supplied on a CD.
7.What is Plug & Play (PnP)?
A. Plug and Play (PnP) is a computer feature that allows the addition of a new device
(e.g.Memory card, USB Memory Stick, USB WiFi adaptors), without requiring
reconfiguration or manual installation of device drivers or causing physical or electrical
8.My 3G WIFI USB modem doesn's seem to work – what do I do?
A. Please try the following.
1) If nothing happens when you plug the modem into your computer, reinsert the
2) Try another USB port.
3) The cable supplied with the USB Modem will power the modem from a USB port
on your computer. If there is still no response from the modem try the long
double-ended cable, which will supply power to the modem from two USB ports
(N.B. if you plug the modem into a USB hub there may not be enough power.)
4) Reboot your computer
5) The software included in the 3G WIFI usb modem. It is compatible with Windows
2000, XP, Vista and MAC OS 10.3.9. Insert the modem,and install this software
and try again.
9.I am in coverage but my connection seems slower than usual. Why might this be?
A. You may experience slow download speeds for a number of reasons, including:
a) Slow web sites - if you are browsing to a web site with a high number of visitors,
you may find that it is unable to respond. You may see an error message or the site
may be extremely slow. It may be best to visit the site during off peak times.
b) Programs running on the computer may be using an Internet connection in the
background, for example Windows Update or anti virus software.
c) If there's a large number of users trying to access the Internet at the same time
you may experience slow download speeds due to heavy network traffic. You may
want to try using the service during off peak hours.
d) You may receive a slow service if your network coverage is poor. You should try
moving the location of your mobile connect card or USB modem to a location with
better coverage (for example, by a window) to check if this is the cause.
The flashing lights on the modem show you which network (GPRS, 3G, 3G Broadband)
you are using when data is transferred.
10.When I connect to the Internet, it displays a connection speed of 1.8Mbps,
3.6Mbps or 7.2Mbps- what does this mean?
A. The WIFI USB Modem has the ability to support maximum speeds of up to
7.35 Mbps,but we can't guarantee that our modem can work the peak speed,
due to the unknown coverage of the modem working circumstances.