shipping
1. All items will be shipped within 3 business days after payment is cleared and received, it takes about 12-35 days.
2. In order to ensure you receive you order tax free upon import, we will declare it as a 'GIFT' with a lower value. This lower price does not reflect the total price you paid or the market value of the product and may not apply to countries with different tariff rules. Any import charges or fees are the buyer's responsibility.
Country | Delivery Time | ||||||
Working Days (not including holiday) | 5-7 | 8-11 | 12-14 | 15-19 | 20-22 | >22 | |
Working Days + Saturday + Sunday | 5-9 | 10-15 | 16-20 | 21-25 | 26-30 | >31 | |
United States | Rate (item arrived) | 5 .1% | 50.1% | 29.6% | 10.5% | 4.7% | Contact us |
United Kingdom | Rate (item arrived) | 9.9% | 63.2% | 19.1% | 3.4% | 4.4% | Contact us |
Australia | Rate (item arrived) | 21.4% | 50.0% | 14.3% | 7.2% | 7.1% | Contact us |
France | Rate (item arrived) | 10.5% | 28.6% | 43.8% | 10.1% | 7.0% | Contact us |
Germany | Rate (item arrived) | 11.1% | 22.2% | 30.3% | 20.9% | 15.5% | Contact us |
Canada | Rate (item arrived) | 0.0% | 47.1% | 31.4% | 17.6% | 3.9% | Contact us |
Brazil | Rate item arrived) | 3.3% | 7.6% | 18.1% | 30.5% | 40.5% | Contact us |
Spain | Rate (item arrived) | 3.5% | 25.0% | 47.9% | 12.9% | 10.7% | Contact us |
Returns:
1. We provide 3 months warranty.
2. If the item is defective, please notify us with 3 days of delivery.
3. All items must be returned in their original condition, in order to quality for a refund or exchange of goods.
4. Items returned after 7 days of delivery are only eligible for repair.
5. The buyer is responsible for all shipping costs incurred.
Feedback:
1. We rely on our Alibaba reputation and customer satisfaction to succeed. Therefore, your feedback is extremely important to us, please leave good feedback to us if you get satisfied with our goods and service.
2. Please email us before leaving any negative feedback or opening any dispute on the site.
We understand the concerns and frustrations you might have, and will try our best to resolve the issues.
Contact us:
If you have any problems, we are very glad if you can contact us. We will try our best to help you. Hope have a good cooperation with you for a long.