Wondlan Sniper 2.0 Professional Edition Matte Box as Video Equipment
1. WE focus on Best Quality & service with the Best Warranty, at the Reasonable Price!
2. We offer 2 years warranty service.
(1)For small repairing or replace a small accessory, we will send the accessory to you for free.
(2)For heavy repairing, please send the item back we will pass it to the manufacturer for repairing. Once the repairing is finished, we will post it back to you immediately. It`s a free service.
(3)We offer lifetime technical service.
Return for Full Refund (deducting processing fee) is offered. We would offer refund once we receive the returned package which is in good condiction.
In following cases, we`d like to change the right unit for you without any charge, OR you return for full refund including the shipping fee of return.
1. We deliver wrong items to you;
2. We send items in wrong localized format, e.g. NTSC / PAL;
3. Online description of an item is wrong at the time of purchase, e.g. listing a function that is in fact not supported;
4. We send goods in the wrong color ONLY IF the customer actually specified a color choice in order comments or comments prior to the order.
But we cannot offer full refund for following reasons:
1. "The product does not look like the ones in your picture."
2. "The product is not what I`d imagine it to be.
3. "I am not satisfied with this product."
Pls note that buyer pays return shipping fees, shipping charge is not refundable.
As you known, Positive feedback is very important for our store . Please leave us a positive feedback if you feel our product & service is ok, our system will do the same to you automatically.
If you have any problem with the product & our service, please feel free to contact us immediately. We will try to solve it asap. We wish you have a happy shopping and joyfull life.